
Team Training Courses:
We are not a Consulting or Coaching Company; therefore, we do not offer customized training.
All our courses are outlined below.

Course #1
One-Day Team Training
Our one-day team training events take place in a University Classroom setting to ensure we deliver high-quality content and maximum retention. We start from conceptualization to planning to implementation; with fresh ideas, exemplary planning, and hard work, we will make your team training successful.
$6,850.00 Per Office Includes light lunch for up to 45 team members
Location: McMaster University Campus 7 hrs




Course #2
In-House Team Training Course
Course Module Topics :
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Treatment Presentation Fundamentals
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Proper Insurance Billing and Claim Management
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New Patient Systems and Processing
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Complete Oral Exam- Protocols
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Scheduling and Booking - Protocols
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Collections and Patient Information Safety
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Hygiene Protocols
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Collections Accounts Receivable
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Patient Retention, Reactivation & Referrals
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Proper communication for Team Efficiency
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Establish team accountability and Roles-Job descriptions
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Prepare and streamline team meetings
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Team and Patient Diversity Inclusion Protocols
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What is Working Well?
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Working Together as a Dental Hygiene Team
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Overview of Dental Hygiene Metrics
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X-Ray Guidelines
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American Academy of Periodontology Staging & Grading & Patient Intervals
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Ontario Dental Association Treatment Time Document
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Elevated Clinical Conversations
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Roadblocks to Insurance
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Dental Hygiene Instruments
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Fluoride Varnish with pH Chart
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Dental Hygiene Scheduling
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Case Studies for Enhanced Learning
Period: 5 months with 9 In-House full training days /over 90 hours, including one-on-one follow-up calls.
$8,700.00 each
Course #3
IPAC In-House Certificate Training
Course Module Topics :
1. Microbiology Basics: Understanding Pathogens
2. Infection Prevention Principles
3. Risk Assessment and Management
4. Outbreak Management
5. Dental Office Setup According to IPAC
6. Regulatory and Legal Aspects of IPAC
7. Accreditation Standards
8. General Office Team Assessment
9. IPAC Training On-Site
10. Practice Audit / 3 on-site Assessments & Training
11. Resource Binder
12. Compliance Letter
13. Personalize Plaque
14. Lab Protocols & Procedures
15. One-Way Workflow Procedures
16. Pandemic Planning
17. Notification of Changes
18. Office Policy Manual
19. Final Exam
Period: 1 month with 3 On-Site full training days /over 27 hours, including one-on-one office follow-up calls.
$1,200.00 Per Person
CONTACT US FOR FREE PDF IPAC Documents


Course #4
In-House Hygiene & DA Training Course
Course Module Topics :
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Dental Hygiene Scheduling
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Treatment Presentation Fundamentals
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X-ray Guidelines:
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Fluoride Varnish for Adults:
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Prompting the Dentist:
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Dental Hygienist-Patient-Dentist Communication:
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Desensitizers
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AI Solutions:
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ODA Treatment Time Document:
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AAP Guidelines and Patient Intervals:
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Comprehensive Oral Exams
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Perio assessment by the CDHO.
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Team and Patient Diversity Inclusion Protocols
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Collections and Patient Information Safety
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Proper communication for Team Efficiency
Time span: 4 months with 7 In-House full training days /50 hours total
$4,500.00 per person

Course #5
In-House Soft Skills Training
Course Module Topics :
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Treatment Presentation Fundamentals
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Proper Insurance Billing and Claim Management
-
New Patient Systems and Processing
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Complete Oral Exam- Protocols
-
Scheduling and Booking - Protocols
-
Collections and Patient Information Safety
-
Hygiene Protocols
-
Collections Accounts Receivable
-
Patient Retention, Reactivation & Referrals
-
Proper communication for Team Efficiency
-
Establish team accountability and Roles-Job descriptions
-
Prepare and streamline team meetings
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Team and Patient Diversity Inclusion Protocols
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Marketing
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Dental Analytics
Period: 4 months with 7 In-House full training days /over 36 hours, including one-on-one Dental office follow-up calls.
$4,750.00 each

Course #6
In-House Dentist & Management Training
This Course offers training on:
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Treatment Presentation Fundamentals for Dentists
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New Patient Growth
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Complete Oral Exam- Protocols for Dentists
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HR Forms, Formats, and Systems
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P&L Percentages
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Collections Accounts Receivable Comparables
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Team Hiring Fundamentals
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Target Board and Clinic Goals
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Principles of Retaining Good Team Members
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Safe Work Environment
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Leadership Training
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One-on-one Training
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Marketing Strategies
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KPI's(Key Performance Indicators)
Time span: 4 months with 8 In-House full training days.
$12,500.00 per person