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Team Training Courses:

We are not a Consulting or Coaching Company; therefore, we do not offer customized team training, yet we do offer online systems.

All our courses are outlined below. Our prices are currently being update please contact us directly for more information. info@dent-cents.com
Dental Leadership Courses

Course #1

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One-Day Team Training

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Our one-day team training events take place in a University Classroom setting to ensure we deliver high-quality content and maximum retention. We start with conceptualization, move to planning, and implement. With fresh ideas, exemplary planning, and hard work, we will make your team training successful.

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$ Prices are being updated/ Per Office Includes light lunch for up to 45 team members

Location: McMaster University Campus  7 hrs

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Course #2 Part 1

In-House Team Training Course

 Course Module Topics :

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  • Treatment Presentation Fundamentals

  • Proper Insurance Billing and Claim Management

  • New Patient Systems and Processing 

  • Complete Oral Exam- Protocols

  • Scheduling and Booking - Protocols

  • Collections and Patient Information Safety 

  • Hygiene Protocols 

  • Collections Accounts Receivable 

  • Patient Retention, Reactivation & Referrals

  • Proper Communication for Team Efficiency 

  • Establish team accountability and Roles-Job descriptions 

  • Prepare and streamline team meetings 

  • Team and Patient Diversity Inclusion Protocols

  • What is Working Well? 

  • Working Together as a Dental Hygiene Team 

  • American Academy of Periodontology Staging & Grading & Patient Intervals

  • Ontario Dental Association Treatment Time Document 

  • Elevated Clinical Conversations

  • Roadblocks to Insurance

  • Fluoride 

  • Dental Hygiene Scheduling

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Period: 5 months with 9 In-House full training days /over 90 hours, including follow-up calls.

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$6,900.00  Per employee for Part 1

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$7,700.00 Per employee for Part 2, which includes IPAC

Period: 6 months with 10 In-House full training days/ over 98 hours, including follow-up calls

 

Course #3

 

IPAC In-House Certificate Training 

 Course Module Topics :

1. Microbiology Basics: Understanding Pathogens
2. Infection Prevention Principles
3. Risk Assessment and Management
4. Outbreak Management
5. Dental Office Setup According to IPAC
6. Regulatory and Legal Aspects of IPAC
7. Accreditation Standards

8. General Office Team Assessment
9. IPAC Training On-Site  
10. Practice Audit / 2 on-site Assessments 
11. Resource Binder
12. Compliance Letter

13. Lab Protocols & Procedures

14. One-Way Workflow Procedures

15. Pandemic Planning
16. Notification of Changes

17. Office Policy Manual 
18. Final Exam

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Period: 1 month with 1 On-Site full training day/over 27 hours, including follow-up calls.

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$1,700.00 Per employee

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CONTACT US FOR FREE PDF IPAC Documents

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Course #4

In-House Hygiene & DA Training Course

 Course Module Topics :

  • Dental Hygiene Scheduling

  • Treatment Presentation Fundamentals

  • X-ray Guidelines:

  • Fluoride Varnish for Adults:

  • Prompting the Dentist:

  • Dental Hygienist-Patient-Dentist Communication:

  • Desensitizers

  • AI Solutions:

  • ODA Treatment Time Document:

  • AAP Guidelines and Patient Intervals:

  • Comprehensive Oral Exams

  • Perio assessment by the CDHO.

  • Team and Patient Diversity Inclusion Protocols

  • Collections and Patient Information Safety 

  • Proper Communication for Team Efficiency 

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Time span: 4 months with 7 In-House full training days /50 hours total

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$ 5,500.00 Per employee

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Course #5

In-House Soft Skills Training & IPAC 

 Course Module Topics:

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  • Treatment Presentation Fundamentals

  • Proper Insurance Billing and Claim Management

  • New Patient Systems and Processing 

  • Complete Oral Exam- Protocols

  • Scheduling and Booking - Protocols

  • Collections and Patient Information Safety 

  • Hygiene Protocols 

  • Collections Accounts Receivable 

  • Patient Retention, Reactivation & Referrals

  • Proper Communication for Team Efficiency 

  • Establish team accountability and Roles-Job descriptions 

  • Prepare and streamline team meetings 

  • Team and Patient Diversity Inclusion Protocols

  • ​Marketing

  • Dental Analytic

  • Microbiology Basics: Understanding Pathogens

  • Infection Prevention Principles

  • Risk Assessment and Management

  • Outbreak Management

  • Dental Office Setup According to IPAC

  • Regulatory and Legal Aspects of IPAC

  • Accreditation Standards

  • General Office Team Assessment

  • #1 IPAC Training On-Site

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Period: 4 months with 6 In-House full training days /over 36 hours, including one-on-one Dental office follow-up calls.

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$5,500.00 per employee

 

 

Course #6

In-House Dentist & Management Training  

This Course offers training on:

  • Treatment Presentation Fundamentals for Dentists

  • New Patient Growth  

  • Complete Oral Exam- Protocols for Dentists

  • HR Forms, Formats, and Systems

  • P&L Percentages

  • Collections Accounts Receivable Comparables

  • Team Hiring Fundamentals

  • Target Board and Clinic Goals

  • Principles of Retaining Good Team Members

  • Safe Work Environment 

  • Leadership Training

  • One-on-one Training

  • Marketing Strategies

  • KPI's(Key Performance Indicators)

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Time span: 4 months with 8 In-House full training days.

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$8,900.00

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