Locations we have trained:
We have trained thousands of team members in North America
Dental Practice Training
Locations we have trained:
North York, ON
Niagara Falls, ON
Salt Lake City, UT
Fleming Island, FL
Mexico City, MX
Angie Drinic BA
Angie Drinic is the founder of Dent-Cents; she has been in the dental field for over 40 years. After earning her BA in Business Administration, She attended Western State College of Law with a focus on medical and dental malpractice; she has continued to advise Dentists and multi-dental practices ever since relocating to Canada in 1992.
She is currently on her way to receiving her Cognitive Behavioural Therapy Practitioner Certificate, which will enhance her ability to serve her clients by adding one more facet.
Her success as a practice advisor is attributed to her ability to motivate Dentist and their team members to perform at their highest level. Her knowledge of patient psychology, case presentation, insurance billing and treatment acceptance is what propels her clients to achieve higher yearly production, collections and an unlimited New Patient increase year after year
Many Dentists praise her ability to teach team members how to interact with patients and make a long-lasting impression to convert patients into loyal patients that promote and grow the practice.
Angie has provided coaching to many offices in the USA, Canada and Mexico increasing their Production, New Patient flow and Team Productivity.
She has aided and led many seminars for social media marketing, leadership, and management.
Dr. Pallak Razdan
Dr. Pallak is an enthusiastic, dedicated, passionate and experienced dental surgeon. Highly motivated team player with patient management experience, problem-solving and analytical abilities. She is a dental blog writer with strong communication and people skills. She is also an excellent ambassador in advancing the dental profession.
Dr. Pallak is here to help grow your practice through better patient engagement and an excellent social media presence.
You will find her to be kind, patient and very enthusiastic about empowering the growth of your practice.
Our philosophy is to train your team through motivation, appreciation and positive reinforcement. We believe in treating your team with respect and cooperation for long-lasting results long after we are gone. For every problem, challenge and situation you face, Dent-Cents will help you find the solution to conquer it. Over the past 25 years, Dent-Cents has compiled and refined dozens of step-by-step customized training programs to help our clients implement their practice through one-on-one advising on-site.
Financial Practice Increase
How to make financial arrangements with patients
How to collect at the time-of-service
How to switch to an all-cash or boutique practice
How to deal with difficult insurance companies
How to reduce your overhead, manage your spending and pay off your bills
How to get more case acceptance
Better Patient Communication
How to answer telephone calls
How to create a powerful first impression
How to schedule patients for maximum productivity
How to handle difficult patients
How to get your patients to follow your treatment recommendations
How to get more case acceptance with large cases
How to re-organize your practice for more efficiency and maximal productivity
How to handle your overbooked schedule
How to recall and reactivate patients
How to reduce missed and cancelled appointments
How to handle patient complaints
How to dismiss patients
How to avoid malpractice claims
How to apologize to patients and family members
Practice Management Systems
How to improve your personal image
How to set goals
How to handle setbacks and losses
How to motivate yourself
How to simplify your life
How to start each week with a bang
How to generate personal power
How to increase your efficiency
How to manage your time
How to handle people who oppose you
How to balance your personal life and professional life
How to increase the value of your practice
Aspen Springs Dental Centre. Bowmanville, Ontario
“Angie is very knowledgeable in the field of management in dentistry and is a pleasure to work with.”
WELCOME TO THE FUTURE OF
DENTAL TEAM TRAINING
No other practice management advising company in Canada focuses on Patient Behaviour and has more customized step-by-step training to help you take command of your practice, your profit and your future.
Photo and Video
Tristan is a Canadian-born Cinematographer and Photographer. He began his passion for arts and culture during his early years growing up on the West and East coasts of Canada and through travel. Formerly, he started as a self-taught musician and photographer, which later developed into a love of documentary filmmaking and storytelling.